Privacy Policy

Effective Date: January 1, 2026


Our Policy — Your Privacy


Welcome to So Sattva Wellness. Your trust matters deeply to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, make a purchase, sign up for communications (including SMS), or engage with our services.

By using our website or services, you agree to the practices outlined below.

1. Information We Collect

1.1 Personal Information

When you place an order, create an account, book a service, or contact us, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Order details


Payment Information:
Payments are processed securely through trusted third-party payment processors. We do not store or have access to your full credit or debit card details.


1.2 SMS Communications

If you choose to receive text messages from So Sattva Wellness, we may collect your mobile number to send:

  • Order confirmations or updates
  • Appointment reminders
  • Customer service messages
  • Promotional or wellness-related content (with consent)

Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP or following the unsubscribe instructions provided in each message.


1.3 Website & Usage Data

We automatically collect non-personal information such as:

  • Device type
  • Browser type
  • IP address
  • Pages viewed and time spent on our site

This data helps us understand how visitors interact with our website and allows us to improve functionality, content, and user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support and order updates
  • Communicate with you about products, services, or wellness content (with your permission)
  • Improve our website, offerings, and overall experience
  • Comply with legal, regulatory, or tax obligations


We do not sell or rent your personal information.

3. Sharing Your Information

3.1 Trusted Service Providers

We may share limited personal information with trusted third-party partners who assist with:

  • Payment processing
  • Shipping and fulfillment
  • Email or SMS communications
  • Website hosting and analytics


These partners are contractually obligated to protect your data and use it only for authorized purposes.


3.2 Business Transfers

If So Sattva Wellness undergoes a merger, acquisition, or sale, your information may be transferred as part of that transaction and will remain subject to this Privacy Policy.


3.3 Legal Requirements

We may disclose personal information if required by law or to protect our rights, safety, or property, or that of others.

4. How We Protect Your Information

We take reasonable and appropriate security measures, including:

  • Secure servers and encrypted connections
  • Trusted payment gateways
  • Limited internal access to personal data

While we strive to protect your information, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Analyze site traffic
  • Improve functionality
  • Personalize your experience

You may disable cookies through your browser settings, though doing so may affect certain features of our website.

6. Your Rights & Choices

You have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing emails or SMS at any time

To make a request, please contact us at: connect@sosattvawellness.com

7. Data Retention

We retain personal information only as long as necessary to fulfill orders, provide services, comply with legal requirements, and support our business operations.

8. Children’s Privacy

So Sattva Wellness is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with information, please contact us so we can promptly remove it.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at: connect@sosattvawellness.com