PRIVACY POLICY
Our Policy - Your Privacy
Welcome to So Sattva Wellness. This Privacy Policy outlines how we collect, use, and protect
your personal information, including any data shared via SMS, when you interact with our website and services. Your privacy matters deeply to us. By using our site, you agree to the practices described below.
1. Information We Collect
1.1 Personal Information:
When you make a purchase or create an account on our website, we may collect details such as your name, email, phone number, shipping and billing addresses, and payment method. This information helps us complete your order and communicate with you.
1.2 SMS Communications:
If you sign up to receive updates via text message, we may collect your mobile number to send order alerts, promotions, or customer service messages. You can opt out of SMS at any time by following the unsubscribe instructions provided in any text message.
1.3 Website Usage Data:
We automatically collect non-personal details like your device type, browser, IP address, and pages visited on our site. This helps us understand how visitors use the site and improve the shopping experience.
2. How We Use Your Information
2.1 To Process Orders:
We use your information to process purchases, ship your products, and provide order support or updates.
2.2 To Communicate With You:
With your permission, we may send you promotional emails or text messages about new products, offers, or wellness content. You can unsubscribe at any time.
2.3 To Improve Our Website:
We study site usage data to refine our layout, content, and services based on how visitors engage with our website.
2.4 To Meet Legal Requirements:
We may use your information to comply with legal or regulatory obligations, or to respond to valid requests from public authorities.
3. Sharing Your Information
3.1 Service Providers:
We may work with trusted third-party companies who assist with order processing, payment, marketing, shipping, or website maintenance. These partners are only authorized to use your information for the services they provide on our behalf.
3.2 Business Changes:
If our company is sold, merged, or reorganized, your personal data may be transferred as part of that process, but will remain subject to this policy.
3.3 Legal Requirements:
We may share your data when required by law, court order, or to protect our rights or the rights of others.
4. How We Protect Your Information
We take reasonable steps to keep your data safe using encryption, secure payment gateways, and
limited access controls. However, no method of online transmission is ever completely secure, so we cannot guarantee 100% protection.
5. Cookies & Tracking Tools
We may use cookies and similar technologies to gather analytics and customize your browsing experience. Cookies can be turned off in your browser settings, but doing so may affect how our site functions for you.
6. Your Rights & Choices
You can request access to your personal data, ask for corrections, or request deletion at any time. You also have the right to opt out of marketing emails and SMS communications. Please email us at connect@sosattvawellness.com for assistance.
7. Children's Privacy
Our website is not intended for children under 18. We do not knowingly collect data from minors. If you believe a child has shared personal information with us, please contact us so we can promptly delete it.
8. Updates to This Policy
We may revise this Privacy Policy periodically. Any updates will be posted here with a new effective date. We encourage you to review this page regularly to stay informed.
9. Contact Us
If you have questions or concerns about this policy or your personal data, you can reach us at: connect@sosattvawellness.com
Thank you for trusting So Sattva Wellness. We are honored to serve you and committed to protecting your privacy.